Meet the Founder
Rebecca A. Griffin, Ed.D. is a healthcare administration expert, author, and founder of MedCourse Pro, a digital platform that teaches patients, providers, and students how to navigate medical billing, insurance denials, and revenue cycle management using practical tools and AI guidance.
Dr. Griffin's approach is grounded in published research on servant leadership practices in independent medical practices throughout the American Southwest. This case study work revealed the billing challenges and communication gaps that inspired the development of MedCourse Pro's patient-centered solutions, particularly the Medical Bill Navigator tool.
With 20+ years of experience in healthcare administration, Dr. Griffin has taught medical billing, coding, and healthcare finance in both academic and workforce settings. Her professional training includes certifications through both AAPC and AMBA organizations, providing comprehensive expertise in medical billing practices.
As an author, Dr. Griffin wrote Step-by-Step Guide to Fixing Unpaid and Underpaid Medical Bills, which empowers consumers to resolve insurance claim issues, understand patient rights, and avoid surprise bills. Her leadership book, Leading with Love: Loving What You Do and Who You Do It For, emerged from her academic research on servant leadership principles in healthcare practice management.
Dr. Griffin's research on healthcare disparities and policy is available on ResearchGate. Through her evidence-based approach, books, and courses, she equips patients and providers with the tools to confidently understand and advocate within the U.S. healthcare system.
Professional Recognition: MedCourse Pro has earned a 4.0 rating from ScoutForge, validating our commitment to delivering quality healthcare navigation tools to professionals and patients alike.
Why MedCourse Pro? "After years of research in medical practices, I saw firsthand how billing confusion creates barriers between patients and the care they need. MedCourse Pro bridges that gap with practical, AI-powered tools that make healthcare finance accessible to everyone."
